echogenie

Your success needs a genie

1 Genie, 3 wishes granted

TALKDESK
Every echo is an opportunity

TalkDesk turns conversations from any channel into insights, actions, and comprehensive reports.

1. Multi-Channel Conversation Collection

Collects and transcribes calls and meetings, along with emails, chats, and other communication channels.

2. Conversation Analysis

Extracts every detail that matters.

3. Quality Assurance & Intelligent Q&A

Automated performance evaluation with custom scoring frameworks plus instant answers to preconfigured business questions

4. Sentiment & Voice of Customer Analysis

Emotional Intelligence Combined with Customer Feedback Insights

5. Action Item Detection & Execution

Automatically identify and execute follow-up tasks from conversations

6. Unified Analytics & Reporting

Comprehensive Performance Metrics and All Your Insights in One Intelligent Dashboard plus chat with AI to ask anything about your conversations

INFOGENIE
Your Data Holds Every Answer

InfoGenie transforms your documents and databases into an intelligent knowledge assistant that answers questions instantly without hallucinations.

1. Universal Document Integration

Connect all your knowledge sources (documents, databases, SOPs, and files) seamlessly

2. RAG-Powered Search Engine

Semantic Understanding Beyond Keywords

3. SQL Al for Your Structured Data

Turn Databases, and spreadsheet into Conversational Intelligence

4. Zero-Hallucination Response System

Only Facts from Your Verified Sources

5. Contextual Answer Generation

Responses That Understand Your Business

6. Fact Checking & Resource Justification

Every Answer Comes with Proof

ECHOBOT
Every Interaction, Anytime, Anywhere

EchoBot lets you create custom business chatbots for any purpose and deploy them across websites, WhatsApp, SMS, and all channels.

1. Universal Platform Integration

Deploy Seamlessly Across Every Channel

2. Smart Conversation Logic & Workflows

Intelligent Scripts That Think and Adapt

3. Real Action Execution Engine

Beyond Chat - Actually Gets Things Done

4. Dynamic Configuration Interface

Build Your Perfect Bot Without Code

5. InfoGenie-Powered Accuracy

Zero Hallucination Responses from Your Real Data

Additional Tools

Extend your capabilities with our comprehensive suite of AI-powered productivity tools

CraftBox

Parametrizable AI Agent Builder

Hybrid Agent Creation

Start with templates, add parameters, and connect to business data.

Dynamic Parameters

Customize agents with text inputs, dropdowns, and toggles.

Multi-Format Outputs

Generate emails, PDFs, diagrams, graphs, JSON, and more.

Workflow Integration

Trigger business processes directly from AI-generated insights.

Controlled Distribution

Admins create and assign agents, ensuring quality and relevance.

FlowBook

AI-Powered Script Generator

AI Script Generation

Create custom scripts based on your organization's actual data

Project-Specific Customization

Tailored for different campaigns and goals

Agent Interface

Easy script access and real-time guidance

Dynamic Updates

Scripts evolve based on successful interactions

Contact

Smart CRM Integration Hub

Universal CRM Integration

HubSpot, Salesforce, Pipedrive, and more

TalkDesk Auto-Population

Call insights automatically update contact records

Dynamic Script Customization

Scripts adapt based on selected contact profile

Status Tracking

Real-time updates on lead progression and engagement

Interaction History

Complete timeline of all touchpoints

Contact Enrichment

Enhance records with conversation intelligence

The echogenie Intelligence Loop

How It Really Works

TalkDesk

Everything Gets Smarter

Every Call Teaches the Entire System

Auto-Generated Scripts

Call analysis creates and updates FlowBook scripts

Living FAQ

Customer questions become FAQ entries automatically

QA Evolution

Successful calls define quality standards and compliance rules

InfoGenie Training

Call insights become searchable knowledge

InfoGenie

The Brain of Operations

Chat with All Your Intelligence

TalkDesk Analytics

Query all call data conversationally

QA Creation Assistant

Generate quality assurance questions and frameworks

Performance Insights

AI-powered improvement suggestions and strength analysis

Script Generation

Create new FlowBook scripts based on successful call patterns

EchoBot

The Intelligent Front Line

Facts First, Then Action

InfoGenie Fact-Check

Verifies facts through InfoGenie before answering clients

Dynamic Script Following

Uses live FlowBook scripts that evolve from TalkDesk learnings

FAQ Integration

Answers using FAQ built from actual calls

Call Analysis

EchoBot conversations get analyzed in TalkDesk like human calls

Success Case Studies

Real results from organizations that transformed their communication with echogenie

Insurance Agency

Regional Insurance Broker

Challenge

Agents missing follow-ups, inconsistent compliance, no call visibility

Results in 6 months

78%follow-up completion (was 34%)
75%fewer compliance violations
650%ROI from time savings and avoided fines
"TalkDesk catches every action item. Our compliance issues dropped from 12 to 3 per month."

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SaaS Support Team

B2B Software Company

Challenge

Slow response times, inconsistent answers, scattered knowledge

Results in 4 months

57%faster first response times
40%of tickets handled by bot
1,054%ROI by avoiding 3 new hires
"InfoGenie gave our team instant access to every answer. Customer satisfaction jumped from 3.2 to 4.1 stars."

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Real Estate Brokerage

Real Estate Services

Challenge

Forgotten client needs, missed appointments, inconsistent follow-up

Results in 8 months

75%higher lead conversion rate
35%more deals per agent monthly
4,102%ROI from increased transactions
"EchoBot never forgets a client requirement. Our agents close 0.8 more deals per month each."

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Manufacturing Support

Industrial Equipment

Challenge

Complex technical questions, long resolution times, hard-to-find documentation

Results in 3 months

39%faster call resolution
42%better first-call resolution
829%ROI from reduced call volume
"InfoGenie turned our technical manuals into instant answers. New reps get up to speed in 3 weeks instead of 6."

Explore case studies

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Frequently Asked Questions

Get answers to common questions about echogenie

EchoGenie is an AI business platform with 3 integrated tools: call and conversation analysis, smart knowledge base, and chatbot for your business. Unlike separate point solutions, all three work together - your call insights improve your chatbot responses, your documents power accurate AI answers, and everything connects to give you complete customer intelligence across all touchpoints.
No. EchoGenie is used by sales teams, customer service, knowledge workers, and any business handling customer interactions. Whether you're analyzing sales calls, managing support tickets, searching company knowledge, or automating customer conversations, the platform adapts to your specific business needs.
TalkDesk: Call analysis and conversation intelligence
InfoGenie: Document AI with RAG technology and smart queries
LeoBot: Intelligent chatbot automation
Contact for pricing , may offer individual product subscriptions.
Custom pricing based on usage. Contact for quote with ROI projections.
Yes. SOC2 Type II, GDPR compliant, 256-bit encryption, enterprise-grade security.
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Join thousands of organizations already transforming their communication with echogenie

Get in Touch

Have questions? Our team is here to help you find the perfect solution.

Or reach out directly:

hello@echogenie.com+1 (234) 567-8900